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Thread: Just purchased - entering the serial #?

  1. #1
    Join Date
    Sep 2018
    Posts
    2

    Just purchased - entering the serial #?

    SPECIFICS

    Artrage 5 (Demo to purchased version)

    Mac OS 10.13.6

    Quick question - I downloaded the demo version of the software - loved it. Got a few hours into a painting and thought it all worth the price - so purchased.

    Problem - how do I enter the serial# without closing out the software? If I do, I assume I lose the painting (the demo version doesn't let you save) and I'd rather not dump those hours of work.

    Thanks for your thoughtful responses.

    B

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,673
    Hi there,

    The demo version doesn't contain the ability to accept an ArtRage serial number. When you purchase ArtRage, the online store sends you an email with the ArtRage serial number and a download link for the full version.
    While there's no way to save in the demo, you could potentially copy the contents of your layers to the full version as a way to get the painting across.

    1/ Make sure you have installed the full version of ArtRage via the download link in your purchase email.
    2/ Leaving the demo open, launch the full version of ArtRage which will prompt you for your serial number.
    3/ After entering the serial number in the full version, you can copy the contents of each layer from the Demo version.

    -Select the layer you want to copy in the Layer Panel
    -Go to Edit -> Copy to copy everything on the current layer
    -In the full version, create a painting of the same size as the one you were working on in the demo then go to Edit -> Paste to paste this content into your new painting. Repeating this for each layer should result in a matching painting.

    I hope this helps, but if you have any problems or questions please email me directly at support@artrage.com and I'll be glad to assist further.
    Dave
    Resident Bug-Hunter / Technical Support
    Ambient Design

  3. #3
    Join Date
    Sep 2018
    Posts
    2
    Youre an absolute star!

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