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Thread: Pencil tool preset

  1. #1
    Join Date
    Oct 2011
    Location
    Belgium
    Posts
    32

    Pencil tool preset

    Artrage 2.0 crashes down every time I choose a pencil preset.
    Impossible too to create a personal preset or a group of personal presets.
    Am I the only one having these issues ?

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    We had a few reports of crashes with different presets and although we have never been able to replicate the problem we have already submitted a build (2.0.1) to the app store that may resolve the issue. This build is currently awaiting review but as soon as it has been processed by Apple it will be released.

    In the meantime, we've heard of a number of different potential workarounds, one being to delete any custom presets you have, another being to choose the Reinstall Default Items option in the options menu of the preset picker, or reinstall the product, but I don't believe that those are direct solutions, they may simply be reducing instances of the problem.

    The 2.0.1 build should hopefully resolve this for you.
    Matt
    ArtRage UI
    Ambient Design.

  3. #3
    Join Date
    Oct 2011
    Location
    Belgium
    Posts
    32
    Thanks Matt.

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