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Thread: Still unlicensed

  1. #1
    Join Date
    Nov 2009
    Location
    north yorkshire england
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    Still unlicensed

    Hello everybody

    Although i have just joined the Artrage 2 forum not less then 1 hour back
    i do have a query and perhaps someone out there may have the answer.
    I can use the software as when i installed the artrage 2.5 full edition it
    asked straight away for my name and serial number which i put in
    i can use the software but when i go upto the help tab and press
    the about artrage 2,5 tab it comes up with licensed -unlicensed
    even now and it is about 1 hour ago now.
    So i'm wondering now if i have just the free version that i'm using or not
    although i did put in my browser the url that the email that i recieved
    and installed that software when it had loaded onto my hardrive
    can anybody clear this up for me please or will this go in its own time to the licensed version cheers

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
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    3,521
    If you're able to start up the software after having entered your key the first time, then you are using the Full Edition. The Full Edition won't start without a valid registration key. UNLICENSED will appear in the 'About ArtRage' window if a name wasn't entered with the key, but that's just the default text so it's cosmetic, it doesn't change the functionality of the software at all.

    A quick way to check if you're using the Full Edition - press 8 on your keyboard to select the tube paint tool and try to place some on the canvas. If you're using the Starter Edition, nothing will happen, that tool only exists in the Full Edition.

    You can force ArtRage to ask for your information again in order to re-enter the name and key by holding down the TAB key as it starts up, but if you're already running the Full Edition, the only change that will occur after doing this is that UNLICENSED will change to the name you entered.

    If you have any problems, feel free to email me at support@artrage.com and I'll be able to help.
    Dave
    Resident Bug-Hunter
    Ambient Design

  3. #3
    Join Date
    Nov 2009
    Location
    north yorkshire england
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    I feek a silly billy

    Thankyou everybody that has had a look at my problem especially
    DaveRage who has helped me but what i did was to uninstall the software
    then i restarted my pc and re installed artrage.
    This time my name went in okay and it is now licensed in my name in the about box and not the other way round as unlicensed i do not know why it hiccuped but it did somewhere along the line but every thing is now okay
    So guess what i'm a happy bunny now thankyou once again

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