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Thread: Blue Screen of Death when Artrage Shutting Down

  1. #1
    Join Date
    Aug 2007
    Location
    Edmonton, Canada
    Posts
    81

    Blue Screen of Death when Artrage Shutting Down

    So far, I've been quite happy with Artrage (for Windows XP, both 2.0 and 2.5 versions), except I find that every now and again when I shut down the programme I find myself facing the "Blue Screen of Death". :roll: It announces that an error has occurred and it will engage in a physical memory dump.

    I tried going through the technical section to see if this problem has been reported before -- but couldn't see if it was referred to. Is this a known problem?

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,839
    Hi tasquith.
    This is definitely not a known problem!
    ArtRage is in general a very well-behaved program that doesn't do anything at a system level that could cause a Blue screen of death.

    In general, Blue screens of death are caused by faulty hardware, or faluty drivers for hardware.
    When ArtRage shuts down it writes its current settings to a file, and it makes a small sound as the 'Do you want to save your settings' dialog closes.
    Check you have the latest drivers for your sound card - some drivers dont like the way ArtRage starts a sound, then exits the application before the sound finishes playing. (You could turn off sounds from the ArtRage menu - edit/preferences/sounds)
    Also check your harddrive for faulty sectors. If the settings file is in a bad sector that might cause a BSoD.
    AndyRage's mantra for graphics engine code:
    "Sure - how hard can it be?"

  3. #3
    Join Date
    Aug 2007
    Location
    Edmonton, Canada
    Posts
    81

    Thanks Andy!

    Y'know, I never even noticed that ArtRage makes sounds :shock:, so I'll recheck the drivers and see if I missed an update. (Thankfully, no bad sectors yet though. ) At least it gives me a place to start looking.

    Thanks for the help!

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