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Thread: Cant download 2.5

  1. #1
    Join Date
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    Cant download 2.5

    When i check for updates, it alerts me theres a new verion available, i click to download it, the updater pops up, i click "download update", it says "server location found, now attempting to contact server" but then it says "found the location of the download server, but couldnt connect to it. please check your internet connection or try again later". My internet connection is fine and ive been attempting to download it for more than a week. Ive also managed to lose the email with the registration key

    Mac OS X, intel

  2. #2
    Join Date
    May 2006
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    Re: Cant download 2.5

    Quote Originally Posted by Fyg
    When i check for updates, it alerts me theres a new verion available, i click to download it, the updater pops up, i click "download update", it says "server location found, now attempting to contact server" but then it says "found the location of the download server, but couldnt connect to it. please check your internet connection or try again later". My internet connection is fine and ive been attempting to download it for more than a week. Ive also managed to lose the email with the registration key

    Mac OS X, intel
    Have you tried clearing your web browser's cache?

  3. #3
    Join Date
    Mar 2006
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    Send an email to support@artrage.com with your full purchase details - when you purchased ArtRage, where you purchased it from, what Email address you used when you purchased.

    We will resolve the issue for you.
    AndyRage's mantra for graphics engine code:
    "Sure - how hard can it be?"

  4. #4
    Join Date
    Jul 2007
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    Just sent the email, thanks for your help

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