Results 1 to 5 of 5

Thread: Preset window locked

  1. #1
    Join Date
    Jun 2022
    Posts
    3

    Preset window locked

    Hi,
    I use Artrage vitae v.7.1.4-64 bit (full version), on windows 11
    I purchased the software recently and using it, when I open the Preset window of an instrument, to choose the various options, it appears large (see photo) and I cannot choose any options.

    All the selection buttons are locked (as a bug). I can only remove it with ctrl+alt+P. how do I resolve it?

    there isn't any error message.


    Click image for larger version. 

Name:	Immagine 2022-06-04 133718.jpg 
Views:	10 
Size:	161.7 KB 
ID:	102387

  2. #2
    Join Date
    Nov 2011
    Posts
    1,884
    Hello dlower835 and welcome to the ArtRage forums
    My opening gambit would be, in ArtRage, go to: Preferences > Panels > Reset Panel Positions.
    Let us know if that works.
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage Vitae 7.1.4 ~ 15" Macbook Pro
    ~ macOS 10.15.7 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M
    Instagram

  3. #3
    Join Date
    Jun 2022
    Posts
    3
    Ok thank you, this advice helped me.

    Maybe I've identified the problem. I use a wacom cintiq 16 and this problem occurs when I extended the screen of PC to both two screen (PC+CINTIQ).
    It's look like that this extension creates interferences. In fact, when I reset the PC screen as the only screen, the problem does not occur.

  4. #4
    Join Date
    Nov 2011
    Posts
    1,884
    Ah, thatís interesting.
    Alas I donít have a Cintiq of any description to try this on! But I think I recall another user with a similar problem on a Cintiq not so long back...
    I would suggest that you report this to Ambient Design as it sounds like a bug.
    You can contact them via email at: [email protected]
    Glad you got it working again
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage Vitae 7.1.4 ~ 15" Macbook Pro
    ~ macOS 10.15.7 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M
    Instagram

  5. #5
    Join Date
    Jun 2022
    Posts
    3
    Ok, I'll do. Thank you

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •