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Thread: I need help downloading this program from the Microsoft store

  1. #11
    Join Date
    Dec 2021
    Posts
    9
    Quote Originally Posted by Enug View Post
    Hi Violetrose and welcome. Don't worry you have not thrown away $84. Help is at hand (if not from me, from another member). Now I'm trying to remember my process when buying ARV from the Microsoft Store. Firstly you don't see it in your list of programmes?

    I tried this just now - go to the Microsoft Store, search for the app ArtRageVitae - as you have already brought this as I have, you should be presented with page which tells you that you own this app and offers to install or open. You can open from here and once open pin to your task bar. You shouldn't have to jump thru these hoops but if it is not showing on your computer this is one way of doing it.

    You might get other suggestions as others read your post.
    I tried this. I searched for it in the Microsoft store. I clicked on it. It opened a page with screenshots, reviews, etc. And a link to BUY it, which I have done already. I can go into my Microsoft order order history, click on where it shows I paid $84 for it. I click on THAT, and I get another screen telling me I can buy it for $80!! At this point, I am ready to throw in the towel and try to get a refund. Obviously they do not want my business. Like I said, I have Corel Painter, Photoshop, Illustrator, Rebelle, tons of graphics programs. They were super simple to purchase, download, install and use. Obviously it is not me that is the problem here.

  2. #12
    Join Date
    Dec 2021
    Posts
    9
    OK, I managed to get to where it says install/open. I clicked the little dots next to that, and chose "install on my device." A window came up it said, "Where do you want to install?

    It looks like you donít have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account." The install button is grayed out. I am signed in on my computer to microsoft. My device is shown. Now what?

  3. #13
    Join Date
    Dec 2021
    Posts
    9

    Violetrose

    Holy crap! FINALLY! Lots of tears and wasted time though.

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