Results 1 to 10 of 27

Thread: Windows Store For Vitae

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Join Date
    Nov 2008
    Posts
    233
    Quote Originally Posted by Pat McDonald View Post
    You know that we love you ! Artrage was (is) a Godsend for those of us when we discovered it.

    I'm an enthusiast, but ...

    ... if the Windows Store is the easy option for installing Artrage that steer me clear of the difficult option.

    It was awful.

    I started on version 4 and this was the most unpleasant upgrade I've done.

    Could just be me, but ...

    Pat
    It's not just you The serial number download version is much more appreciated
    As I suggested here

    https://forums.artrage.com/showthrea...t-Store-option
    Sorry for my bad English (I never had English education)

  2. #2
    I understand why you're going with the awful store but why can't you offer a proper download for those who want it? People who find the store easier will use it and those who (quite correctly) hate it would stick to the traditional method.

    Seems you'll be losing customers if you go store exclusive.

  3. #3
    Join Date
    Dec 2019
    Posts
    2
    If he hosts it though the Microsoft Store, then technically he doesn't need this site at all.
    He could move the forums to Discord or Reddit, pay Microsoft a piece of each sale that's it.
    It's less time, cost, and effort, and he can solely focus on software improvements.

  4. #4
    Join Date
    Aug 2021
    Posts
    5
    It's certainly silly to lose customers over not offering a traditional download.

    You lose goodwill, mindshare and income from putting all your eggs in the Windows Store basket.

    I'll personally no longer recommend this software to anyone. Buying from the Windows Store simply isn't smart.

  5. #5
    Join Date
    Jun 2019
    Posts
    177
    Quote Originally Posted by cow View Post
    It's certainly silly to lose customers over not offering a traditional download.

    You lose goodwill, mindshare and income from putting all your eggs in the Windows Store basket.

    I'll personally no longer recommend this software to anyone. Buying from the Windows Store simply isn't smart.
    To be honest, It is not the only point that ArtRage now can only be purchased from the MS and Apple Stores. It is also that there are some things related to this are so unclear. Especially: how does it work to get the upgrade discount? I don't want to risk buying if for the full price by accident. And is there a time limit for it? I already asked this questions here in the forum two days ago and still got no answer. And as I already said too, I have made bad experiences with the Store. The service there isn't verry good.

    And there is even another thing: As far as I remember, there hasn't been any update to ArtRage 6 since I purchased it years ago. Unless there are still known bugs in it. F.e. the Stroke Layer Effect that can't be saved (by the way, is it fixed in AR 7 vitae?). I reported this bug a verry long time ago, possibly more than a year ago, and it still doesn't work. And I don't think that there will be any updates to AR 6 in the future.

    Not to be misunderstood, I work with ArtRage since AR 4, so many years, and I really loved it. But at the moment I am seriously thinking about giving Rebelle a try.
    Last edited by Somerset; 08-15-2021 at 04:05 AM.

  6. #6
    Join Date
    Jan 2014
    Location
    Australia
    Posts
    3,405
    how does it work to get the upgrade discount? I don't want to risk buying if for the full price by accident. And is there a time limit for it
    Clicking on the link in the email brings up a page showing the price before and after discount. Andy did say in the email that the special deal was until Aug.31 so I don't know why "47 days left" is shown. The discount is %50 whether US, Aus, etc.

    "Original price was AU$119.95, the current price is AU$59.97. 50% off • 47 days left".

    And I don't think that there will be any updates to AR 6 in the future.
    As I understand it AR6 will be supported but no upgrades as ARV is the new AR7.
    June.

    Oh God of homeless things, look down
    And try to ease the way
    Of all the little weary paws
    That walk the world
    today.
    -
    Unknown.

    http://enug66.deviantart.com/gallery/

    [My setup: hp 15in laptop,11th Gen Intel Core i7-1165G7 @ 2.80GHz 2.70 GHz, 8.00 GB RAM, 24in Acer 2nd monitor, Huion Kamvas 20 Pro display tablet, Windows 11, ArtRage Vitae.
    My painting real-estate is extended across three monitors.]

  7. #7
    Join Date
    Jun 2019
    Posts
    177
    Hi June,

    thanks for your reply. I have found that link, but it doesn't offer any more information than the discount price and - unfortunately - the time limit, which is definitly a drawback towards the former practice for me. I don't think that I will afford to buy it till 31 August. And as I upgraded to ArtRage 5 and 6 there were no time limits, as far as I remember. Verry annoying! And I still don't know how it works to tell the MS Store that I am already an ArtRage-User. Do they ask for it?

    Andy did say in the email that the special deal was until Aug.31 so I don't know why "47 days left" is shown.
    I think the "47 days left" are related to the introductory offer of the Microsoft Store, not to the uprade discount.

    As I understand it AR6 will be supported but no upgrades as ARV is the new AR7.
    I would be surprised about former updates for ArtRage 6, because there haven't been any for a verry long time. As I said, since I bought it some month after release, there wasn't any updates, as far as I remember. And after the release of ArtRage 6, there were no more updates for ArtRage 5. The same after the upgrade from 4 to 5, if I remember rightly.

    I am not verry optimistic about my future with ArtRage at the moment.

  8. #8
    Quote Originally Posted by cow View Post
    It's certainly silly to lose customers over not offering a traditional download.

    You lose goodwill, mindshare and income from putting all your eggs in the Windows Store basket.

    I'll personally no longer recommend this software to anyone. Buying from the Windows Store simply isn't smart.
    Micro$oft is notorious for pushing hardware and software companies into "offers they can't refuse" so to speak

    Methinks there is more to the "Microsoft Store" experience than just merely their taking a cut. The nerd in me remembers the borg quote: 'You WILL be assimilated, resistance is futile'

    If ArtRage had a Linux version, I'd buy it. They've got Mac - which is really UNIX / Linux under the hood.

  9. #9
    Join Date
    Nov 2019
    Posts
    3
    Looks like anyone can get the discounted price on the Windows Store. So it's not really any kind of deal for existing customers or an "upgrade" price. Disappointing. Not to mention that the Windows Store will be offering the discount for another 39days well past the same Aug 31 deadline of the emailer.
    Last edited by doze; 08-23-2021 at 09:04 AM.

  10. #10
    Join Date
    Aug 2021
    Posts
    1

    Won’t buy …

    I’ve purchased ArtRage since the first one, every single version. I’ve purchased the IOS version of Vitae. I refuse to purchase it from the Microsoft store for my system. Seriously disappointed that it’s the only way to get it. I’m not sure if it’s an upgrade or a new version, will it overwrite version 6…etc…so many questions. Considering this is my go to program for most of my art it’s so disappointing. I’ll stick with 6. I think I still have v 2 and pro on my old laptop somewhere lol…

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •