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Thread: Message displayed after awakening from sleep

  1. #1
    Join Date
    Dec 2009
    Location
    England (North)
    Posts
    349

    Message displayed after awakening from sleep

    Version: ARV 7.1.1
    OS: Big Sur v11.5 (M1 chip)
    Error message: (see screenshot below)
    Description: After awakening from sleep a 'ArtRage is busy' message was displayed which persisted until app closed and reopened.
    Name:  Screenshot 2021-08-07 at 07.59.37.jpg
Views: 75
Size:  8.8 KB
    The main thing is to keep the main thing the main thing!
    Mac mini (M1, 2020), macOS: Big Sur v11.6, ArtRage Vitae v7.1.3

  2. #2
    Join Date
    Dec 2009
    Location
    England (North)
    Posts
    349
    Just to add to this thread, I had the following message after waking from sleep. When I tried to save the file it crashed everything and restarted the Mac with an option to send a report to Apple (which I did).

    Name:  Screenshot 2021-08-10 at 15.40.58.png
Views: 50
Size:  59.7 KB
    The main thing is to keep the main thing the main thing!
    Mac mini (M1, 2020), macOS: Big Sur v11.6, ArtRage Vitae v7.1.3

  3. #3
    Join Date
    Nov 2011
    Posts
    1,647
    I still haven’t encountered this issue on my Mac. It might be OS version specific possibly, I’m still running 10.14.6.
    If you could send the crash report to Ambient Design, with an explanation as to what has been happening, steps leading up to it etc… that would be good. Andy quite likes solving crashes I think!
    You can find the Crash Report for this event by opening the Console app; Applications > Utilities > Console.

    In Console, in the left sidebar go to User Reports to show the list of recent app crashes.
    In the main body of the window, click once on the relevant event to highlight it.
    Then from the window’s menu bar click Share, and from the popup choose Mail.
    This opens a new eMail, containing the crash report.
    And send to: [email protected]
    Last edited by markw; 08-11-2021 at 03:20 AM.
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage Vitae 7.1.3 ~ 15" Macbook Pro
    ~ macOS 10.14.6 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M

  4. #4
    Join Date
    Dec 2009
    Location
    England (North)
    Posts
    349
    Thanks Mark, I've now done that.
    The main thing is to keep the main thing the main thing!
    Mac mini (M1, 2020), macOS: Big Sur v11.6, ArtRage Vitae v7.1.3

  5. #5
    Join Date
    Dec 2009
    Location
    England (North)
    Posts
    349
    Just a quick update (v7.1.3) to say I have had 'busy' message stuck on screen again as before, but this time after switching between apps.
    The main thing is to keep the main thing the main thing!
    Mac mini (M1, 2020), macOS: Big Sur v11.6, ArtRage Vitae v7.1.3

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