Originally Posted by
AndyRage
Most of our ArtRage customers aren't as technically savvy as the users on this forum. Managing licenses, serial numbers, downloadable installers (different ones for Mac and Windows (you know we have customers who aren't even sure whether they're using a Mac or a PC)), updates, installs. And they will have absolutely no clue if they need to ever re-install ArtRage and have lost their serial numbers, and possibly even changed their email address. Honestly many support queries here turn into Detective Mystery Adventures trying to work out who they are and what they've purchased.