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Thread: My iPadPro 2017 shows Artrage as Version 2.3, while it should be 2.4 ?

  1. #1
    Join Date
    Apr 2008
    Location
    India
    Posts
    27

    My iPadPro 2017 shows Artrage as Version 2.3, while it should be 2.4 ?

    Hello all

    I have an iPad Pro 2017 12.9 inch. I had Artrage for iPad even when I had iPad Air - migrated the license from there.

    I believe the present version is 2.4 as per Apple Store. And system requirement is iOS 10 or later.

    I have iOS 11.3. (for reasons of my own I am not updating to latest iOS) iOS 11.3 should support version 2.4

    But my Artrage shows it is 2.3. When I go to the App Store and search for Artrage, it shows up as "Installed".

    So what could be the reason that it is showing 2.3 and did not receive the update?

    Thanks in advance.
    Regards
    PRSS

  2. #2
    Join Date
    Jul 2010
    Location
    New Zealand
    Posts
    74
    Sorry I have no idea why, but you can always delete the App and reinstall.

    Ensure all your documents are saved in iCloud.

    Delete the App, long press on App Icon until jiggles, tap x, confirm.
    download from App Store.

  3. #3
    Join Date
    Apr 2008
    Location
    India
    Posts
    27
    Thank you very much and I appreciate for the quick reply. I shall try that.
    Regards
    PRSS

  4. #4
    Join Date
    Feb 2016
    Location
    Ontario/Canada
    Posts
    104
    I don’t know if this will help? I could not find AR6 on my Mac Pro, I looked for it for a long time, finally, I found it in my download file, just lucky. Now, again just being lucky I was in files on my iPad and saw a file for AR. I have not investigated this, so, if you keep looking and you did purchase 2.4 and it was downloaded, it’s got to be somewhere. Good luck

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