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Thread: Stencil help please

  1. #1
    Join Date
    Sep 2018
    Location
    USA-CST
    Posts
    38

    Stencil help please

    Opened a png file in Photoshop.
    Turned the colors black.
    Saved as mystencils01.png

    In ArtRage, added group MyStencils to stencil dialog.
    Clicked on "Import Stencil" and chose mystencil01.png

    It imports but it is empty.

    Appreciate any advice on what I did wrong.

    Name:  StencilError01.jpg
Views: 25
Size:  143.7 KB
    Name:  StencilError2.jpg
Views: 25
Size:  100.0 KB
    Name:  StencilError3.jpg
Views: 25
Size:  52.6 KB

  2. #2
    Join Date
    Dec 2011
    Location
    Columbus/Ohio/USA
    Posts
    1,775

  3. #3
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,745
    Hi Dannac,

    Make sure that the image you're exporting from Photoshop is a black and white PNG without a transparent background, but if that doesn't help, could you please email the image to me at support@artrage.com ? ( Please zip it if it's over 10 mb ). I can take a look at it for you to find out what is causing the problem.
    Dave
    Resident Bug-Hunter / Technical Support
    Ambient Design

  4. #4
    Join Date
    Sep 2018
    Location
    USA-CST
    Posts
    38
    Quote Originally Posted by DaveRage View Post
    export from Photoshop as a black and white PNG without a transparent background
    Thanks Dave ... that worked.

  5. #5
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,745
    Thanks for letting me know, great to hear!
    Dave
    Resident Bug-Hunter / Technical Support
    Ambient Design

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