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  1. #21
    Join Date
    Jul 2022
    Germany, Weimar, Thuringia

    Red face I will try

    Hi Spitfireix
    thanks for your recommends. And the time you spent for me to answere! I have noticed the pens of Wacon on the title-sheet of my ARV-Manual. I will check whether it works or not.
    And I read the complaints into the Coral-Painter-community.
    But before I bought Slim Pen 2 for Coral Painter I checked on Microsoft whether Coral painter would work on Surface Book 3. There was written: It will...
    Then I tried a Stylus Capacitive Pen RoHS, which was also announced for this device. But it did not work on Coral Painter but on all other pages, Apps, Office, every Mailserver I am using. And on my Samsung smart.
    I am registered customer of Microsoft and I contacted them via chat. The first operator did not know, somebody from Poland, she did not really get my problem but gave me a 'specialist' to whom I could explain what was going on:
    The surface of Coral painter does not recognise my Stylus, he claimed. And he recommended urgently Slim Pen 2, it would be the very suitable pen for Coral painter. The best Stylus ever.
    Now Microsoft got it back with my explanation. Because that is a problem of Microsoft! The Surface devices are younger than Coral Painter and ARV.
    My son was computer-operator in several big travel-platforms. He explained to me, that the big economic-digital like Microsoft/Apple e. g. -groups are very often not interested to support programs and platforms they are not really involved into. Then we have such lacks. Every is eager to cook its very special and own soup...So they force us, the customers/users to buy and use what they are supporting...
    We shall buy additional those devices which they destinated for e. g. painting.
    But before I bought Surface Book 3 I had several contacts with Microsoft, chats which device would be the most suitable for me. I asked all that what I wanted to do with it except buying by Amazon, eBay, banking and Mails and game I love like Blockudoku painting and other... Yes, yes. But in fact: No, no, no, because this ins a Windows-system and Android, iOS are complete different. Many important and useful Apps are only available for Android and iOS devices and not at all for Windows.
    Fortunately Coral Painter and ARV are available on all operating systems.
    They have to get the contracts, negotiations and contacts to make it possible for every user - or not.
    Concerning my megalith-iPad 12.5.5. I will no more receive a modern stylus. I am a fox, I search until I find or know. But it works with the plain capacitive-stylus' without any problem. It' just not very filigreed. In a few month I will buy a new iPad.
    And for this Surface I will try to get a Wacon. If it does not work, I sent it back. And write that into the Hub of Microsoft. And I will contact them.
    If I have problems with hard- or software from Microsoft they fix it whil I am sitting in front of the device here at my room. A ghost-hand is working in my PC. ��
    Look, they are able to get contact with all our devices. If I have technical problems, often after several trials it vanishes like a miracle hand was doing it.
    Kevin Stratvert on YouTube explained that in one of his clips.
    I now have "only" the learn how ARV works. Otherwise I can paint, if I take a look here around my room: here are about 100 brushes, a lot of colours for painting: several boxes of Water-colours, Oil (water based) Gouache, Tempera, many tools and special liquids, a lot of papers/canvas and many paints I created stored into folders, some on our walls. I even was teaching a class, class in a "Mittelschule" as a substitute for ill teachers for 2 years, I was the school-social-worker. But now I will and must learn this new kind of art.
    I have an important reason to do it now. But this is not the place to explain that.
    Tomorrow I will search here for a blocking issue which prevents me to get forward with the work on ARV here.
    It might be a mistake I did while preparing a paint?
    If I don't find I will contact Microsoft, they sold it to me. It might be a problem of them.
    Have a good night and successful created paints. Thanks for all.
    Yours LaFemmeDuLac
    Last edited by LaFemmeDuLac; 08-22-2022 at 10:45 AM. Reason: mistakes made be me

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