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Thread: S-pen inaccuracy (Samsung note 8)

  1. #1
    Join Date
    Apr 2018
    Posts
    3

    S-pen inaccuracy (Samsung note 8)

    Since the last Android update, oreo, the s-pen has been very inaccurate in ArtRage, witch males ut hard to draw accurately. Artrage has been crashing every time i try to share the pictures though the app. I Have tried to reinstall the app, but it's still the same problem. Same problem in the free version too. I also tried to reset the phone to factory settings.

    The inaccuracy problem is only in the ArtRage app, and works as normal with all other apps. Have any of you experienced the same issue?

  2. #2
    Join Date
    Nov 2013
    Posts
    2,003
    This is a known problem with the latest Note 8 update, and we are working on a fix for it as fast as possible. Our next update is a pretty big one, so we are having to test it carefully, but we hope to release it soon.

  3. #3
    Join Date
    Apr 2018
    Posts
    3
    that's great ! Do you know if it's weeks or months until the update comes?

  4. #4
    Join Date
    Nov 2013
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    2,003
    Definitely weeks I'd give you a date, but if I do that, we'll find a new problem and have to change it at the last minute.

  5. #5
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,701
    We've just released the update ( ArtRage for Android 1.3 ) which should fix this problem for you. If you find you're still having any issues, please let us know!

    You can view the update notes here for more information on new features and improvements:

    https://forums.artrage.com/showthrea...131#post523131
    Dave
    Resident Bug-Hunter / Technical Support
    Ambient Design

  6. #6
    Join Date
    Apr 2018
    Posts
    3
    Everything works as it should, love the new update. thanks !!!!!

  7. #7
    I have a Galaxy tab A with S Pen. The canvas doesn't rotate and there's no presets.

  8. #8
    Join Date
    Nov 2013
    Posts
    2,003
    Quote Originally Posted by hamer1952 View Post
    I have a Galaxy tab A with S Pen. The canvas doesn't rotate and there's no presets.
    The presets were moved into the Settings menu for space reasons (they now match the iPad app). It's an extra click, but it means we aren't squishing as many tiny icons in on phones. So everything is definitely still there.

    Canvas rotation has to be turned on in the settings (again, just like the iPad app), because it requires extra memory and we don't like leaving that on by default. Go to the main menu > settings and 'allow canvas rotation' will be one of the options available.

  9. #9
    Where are the new color Pickers

  10. #10
    Join Date
    Nov 2013
    Posts
    2,003
    Quote Originally Posted by hamer1952 View Post
    Where are the new color Pickers
    Press and hold on the current colour in the bottom right corner. This used to bring up a small menu, now it brings up a full menu of all the different options.

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