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Thread: Wrong purchase to 5

  1. #1
    Join Date
    Feb 2011
    Location
    North Staffordshire! UK
    Posts
    976

    Wrong purchase to 5

    I have bought artrage 5 upgrade for mac with voucher code have I purchased the wrong one. I pressed on studio pro by mistake, is the Artrage 4 32/64 different or the same
    Christine.(Paint what you see, not what you know to be there)

    Artrage Magazines https://app.box.com/s/6ybcbpnu1rw3tqee40hge5eb7eag6on6

    http://saphire1948.deviantart.com/gallery/

  2. #2
    Join Date
    Nov 2011
    Posts
    965
    Hello Christine,
    Oops!
    If you have inadvertently bought/upgraded the wrong product I would suggest that you contact Ambient directly to get things sorted, here: support@artrage.com
    I'm sure it will all work out. Looking forward to seeing more of your work soon
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage 5.0.8 ~ 15" Macbook Pro
    + 22" HD Monitor ~ macOS 10.13.6 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M and a Spyder4Pro (to keep the colours true!)

  3. #3
    Join Date
    Feb 2011
    Location
    North Staffordshire! UK
    Posts
    976
    Thanks markw It could be the same as the 4 upgrade that's why I thought I would ask first before contacting them
    Last edited by Saphire; 08-21-2017 at 12:01 PM.

  4. #4
    Join Date
    Nov 2013
    Posts
    2,003
    The discount is the same whichever version you upgrade from, so you are fine!

  5. #5
    Join Date
    Feb 2011
    Location
    North Staffordshire! UK
    Posts
    976
    Thank you Hannah I thought so, it loaded as a standalone program I only had Artrage 4 I had deleted studio pro after I upgraded the first time.
    Christine.(Paint what you see, not what you know to be there)

    Artrage Magazines https://app.box.com/s/6ybcbpnu1rw3tqee40hge5eb7eag6on6

    http://saphire1948.deviantart.com/gallery/

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