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Thread: Wrong purchase to 5

  1. #1
    Join Date
    Feb 2011
    Location
    Shropshire UK
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    Wrong purchase to 5

    I have bought artrage 5 upgrade for mac with voucher code have I purchased the wrong one. I pressed on studio pro by mistake, is the Artrage 4 32/64 different or the same

  2. #2
    Join Date
    Nov 2011
    Posts
    1,961
    Hello Christine,
    Oops!
    If you have inadvertently bought/upgraded the wrong product I would suggest that you contact Ambient directly to get things sorted, here: [email protected]
    I'm sure it will all work out. Looking forward to seeing more of your work soon
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage Vitae 7.1.4 ~ 15" Macbook Pro
    ~ macOS 10.15.7 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M
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  3. #3
    Join Date
    Feb 2011
    Location
    Shropshire UK
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    Thanks markw It could be the same as the 4 upgrade that's why I thought I would ask first before contacting them
    Last edited by Saphire; 08-21-2017 at 11:01 AM.

  4. #4
    Join Date
    Nov 2013
    Posts
    1,993
    The discount is the same whichever version you upgrade from, so you are fine!

  5. #5
    Join Date
    Feb 2011
    Location
    Shropshire UK
    Posts
    1,002
    Thank you Hannah I thought so, it loaded as a standalone program I only had Artrage 4 I had deleted studio pro after I upgraded the first time.

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