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Thread: Color picker not working

  1. #1
    Join Date
    Aug 2017
    Posts
    1

    Color picker not working

    Midway into a painting the color picker tool stopped working. At first I thought the preview ring was not popping up then I realized the color was not changing when I use the tool. I doubled checked layers, opened different paintings, checked settings and tried reinstalling and restarting my iPad. Still nothing. Am I missing something? Thanks

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,215
    If you're using the Tap and Hold method to start sampling colour, could you check that Tap and Hold Sampling is on in Preferences? It may have been turned off if prefs reset at some point. Otherwise, if you're seeing the problem with the sampler tool itself it may relate to a problem I found with images that were sized larger than the screen in orientations that caused some odd technical stuff to happen and that is fixed in the 2.2.1 update that should be out in a couple of days. You may find that starting your sample at the top left of the canvas allows the sampler to kick in, which may then allow you to drag down to the other areas. Sorry about that, the new update should solve it!

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