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Thread: update from3.5 pro to 5 more unstable

  1. update from3.5 pro to 5 more unstable

    I just today updated from 3 to 5 and I find out that 5 crashes a lot (lot) more than 3 ever did. Bummer I thought update meant improvement ! But apparently not.
    My Opinion....

  2. #2
    Join Date
    Nov 2011
    Posts
    937
    Hello again uncle808us,
    So sorry to hear your having stability problems with your new ArtRage5.
    I can honestly say that since its launch I have found AR5 to be rock steady and reliable for me.

    I would suggest you contact AR support directly: support@artrage.com
    Im sure they can help get things running smoothly for you.
    Give them as much specific information as you can about your operating system, hardware, input method (tablet or mouse etc) what actions you were performing in AR and any system generated crash reports.
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage 5.0.5 ~ 15" Macbook Pro
    + 22" HD Monitor ~ macOS 10.12.6 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M and a Spyder4Pro (to keep the colours true!)

  3. #3
    Join Date
    Feb 2012
    Location
    Virginia
    Posts
    161
    same here...I have been using Artrage for sometime on both Mac and PC and I don't think I have ever had a serious problem with crashes with Artrage. Markw makes good suggestions so "ditto". Oh 5 is running really smooth right now, no problems so far.

  4. #4
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,855
    Yep, ArtRage 5 shouldn't be crashing and if it is, that may be something we can fix if we get enough information from you. Contact us at support@artrage.com as markw says and we'll troubleshoot.
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

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