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Thread: Surface Pro 4 lag

  1. #1
    Join Date
    Nov 2015
    Location
    Los Angeles, USA
    Posts
    46

    Surface Pro 4 lag

    I haven't used AR on SP4 in a while. Maybe it has something to do with Windows 10 Pro last major update, now I notice AR has a significant lag that makes it impossible to draw short quick strokes . Very short strokes don't get registered at all, because the stroke ends before it can be registered. The lag persists regardless paintings resolution. The lag only occurs in AR 5. No lag in Sketchbook Pro 7, Photoshop CS6. Please advise.
    Hardware:
    Windows 10 Pro Hexcore workstation 24GB + Cintiq 22HD, Windows 10 Surface Pro 4 i5

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    Sorry to hear about the problem, it sounds like it may relate to the input model being used but if you could contact support@artrage.com we can go through some troubleshooting steps to get it solved for you.
    Matt
    ArtRage UI
    Ambient Design.

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