Sorry to see you have run into a problem!
This isn’t a problem I’ve ever encountered so can’t off a solution here I’m afraid
I would recomend contacting Ambient Design directly about this here: [email protected]
Explain your situation and give as much OS and hardware info as you can and as much detail as possible as to what you were doing when this started.
I don’t know where you are but Ambient Design are in New Zealand so there could be quite a time difference affecting response times to emails. But I have always found them very helpful.
Good luck and hope you can get it sorted soon.
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