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Thread: Finger gestures for altering tool size not working after update, help!

  1. #1
    Join Date
    Jan 2015
    Location
    Jharkhand, India
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    342

    Finger gestures for altering tool size not working after update, help!

    Big problem, can't change width of tools by finger gestures after update. Please, please help urgently.
    Learning by doing.

  2. #2
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,751
    Okay, they work here, so they're not broken completely. Can you use any other gestures?
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

  3. #3
    Join Date
    Jan 2015
    Location
    Jharkhand, India
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    342
    No, none. I don't know what to do.
    Learning by doing.

  4. #4
    Join Date
    Jan 2015
    Location
    Jharkhand, India
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    But yes, the entire canvas can be resized by using two fingers. How to go about then?
    Learning by doing.

  5. #5
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,751
    Okay, if gestures are working, then the three finger gestures should be too; they can be a bit trickier to input though, so can you try one more time to see if the iPad is recognising the gesture you're making, and tell me what happens when you try and resize?
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

  6. #6
    Join Date
    Jan 2015
    Location
    Jharkhand, India
    Posts
    342
    Sorry for being late, that re trying didn't work. One thing, the number showing size of tool in use in left lower corner is always underlined. It was not so earlier, does it have any relation with the problem?
    Learning by doing.

  7. #7
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,134
    That's very peculiar. Could you send a screenshot of the problem to support@artrage.com and we'll work through some troubleshooting steps with you by email to try and get it worked out.
    Matt
    ArtRage UI
    Ambient Design.

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