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Thread: Artrage 5 purchase

  1. #1
    Join Date
    Oct 2014
    Posts
    4

    Artrage 5 purchase

    I purchased the upgrade from 4 to 5 last week. The transaction went through but I never received my email with the serial number, I have sent two help requests and have not heard anything.

  2. #2
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,851
    Oh no! It looks like we may not have received those emails, the support form may have eaten them for some reason (it acts up a bit sometimes, we've got some website updates in the works).

    Try emailing us directly at support@artrage.com
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

  3. #3
    Join Date
    Oct 2014
    Posts
    4
    I sent an email to that address and I still haven't heard anything yet.

  4. #4
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,851
    Possibly because we're on NZ time - your last post was 6am here! I've answered someone I think might be you this afternoon, but if you haven't heard anything, then we definitely didn't get your email, so PM me instead with the details.
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

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