How long does it typically take to receive a response when using the Support form? I submitted one last week, never heard back, and submitted another yesterday.

I'd asked for a resend of the email with my Artrage 5 serial number, so figured it was straight forward. As I did not receive so much as an auto reply to acknowledge the form was received I'm concerned it isn't working right now.

This isn't exactly a technical question but I didn't see a more appropriate place to ask.

Thanks!