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Thread: Samsung Chromebook Plus - digitizer problems

  1. #1
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    Mar 2017
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    Samsung Chromebook Plus - digitizer problems

    Hi there. Long time user of Art Rage for OSX so I bought the Android version.

    I am using it on the Samsung Chromebook plus and have the problem where anything I draw appears approximately 5mm above where the stylus touches the screen.

    I have no problems with any other drawing apps I use (Abode, Painter, Sketches, Samsung Drawing app)

    Can anyone help me? I really want to use Art Rage but it makes it almost impossible to draw with the disconnect between the stylus and the screen.

    Thank you in advance.

    jd3936

  2. #2
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    I don't know if you didn't get my reply about this when you emailed us, but I'll post again here in case it went astray (or someone else is having the same issue).

    ArtRage for Android does not yet officially support the Chromebook and there is a known issue with the resizable windows (it shouldn't be allowing ArtRage to resize, but it's doing it anyway, and this is causing stylus offset). There may be other issues, as we haven't finished testing the app for compatibility to see what else might need fixing.

    In the meantime, we recommend not resizing the app window if you are using it on the Chromebook.
    Ambient Design Tech Support & Community Manager

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  3. #3
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    Mar 2017
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    Thank you very much for the reply. Unfortunately I didn't recieve the email you sent. Thank you for explaining here.

    Hopefully the app will soon support the Chromebook as I really love your software. For the meantime I will make sure not to maximise the app.

    Thank you again and have a gret day.

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