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Thread: Pen/ stylus not working

  1. #1
    Join Date
    Jan 2017
    Location
    London
    Posts
    2

    Question Pen/ stylus not working

    Hello,

    I recently purchased ArtRage 4 via Steam the other day but, when I launched it today, ArtRage now does not recognize my Wacom pen despite it working when using it for general purposes such as Google- So there is nothing wrong with the wacom or drivers, it is just when I try to use ArtRage the pointer does not move or respond to touch or clicks.
    Another strange thing is that, the buttons on the tablet (which are assigned to zoom in/ zoom out) are in full working order with Artrage. I have a feeling the problem is to do with settings that might have been changed within Artrage as this same porblem occours when I try to use ArtRage Lite; And the pointer works using other Illustration software.
    -I am using windows 10

    I would appreciate if someone had an idea of what is going on here and how to fix it. <3
    Last edited by Florenxe; 01-05-2017 at 08:04 AM.

  2. #2
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,856
    It's probably a drivers issue. Work through the steps here: https://www.artrage.com/faqs/tablet-...es-on-windows/ and see what happens
    Ambient Design Tech Support & Community Manager

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    Go forth and read the tutorials. Also, check out the featured artists!

  3. #3
    Join Date
    Jan 2017
    Location
    London
    Posts
    2
    Thanks mate, it is all sorted now

  4. #4
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,856
    Awesome! It's almost always those pesky drivers
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

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