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Thread: Undo glitch

  1. #1
    Join Date
    Jun 2015
    Location
    Somewhere else
    Posts
    12

    Undo glitch

    Hello

    I have a particularly annoying glitch on Artrage Mobile that i have not been able to resolve. Usually when I am painting when i click undo sometimes i get macroblocking artifacts which eventually end up corrupting the painting as shown in the two videos. I have a Samsung Galaxy Note 10.1 2014 Edition using Android 5.1.1

    https://youtu.be/PHfkcUvMR3o

    https://youtu.be/6tpN9gCZwcA

    I am not sure if it is a software issue or my machine but would like to find a solution as doing full paintings can become very tiresome with this issue.

    Any help will be much appreciated

    Cheers

    Sargonuspa
    Last edited by sargonuspa; 11-01-2016 at 08:57 AM.

  2. #2
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,851
    Hi, I see I left a comment on one of your videos - did you ever get in touch with us? This isn't something we've seen on other devices, so it will be something weird and specific to your device.
    Ambient Design Tech Support & Community Manager

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    Go forth and read the tutorials. Also, check out the featured artists!

  3. #3
    Join Date
    Jun 2015
    Location
    Somewhere else
    Posts
    12
    Thanks for the reply. I remember looking at that comment but I actually forgot about it. I uninstalled and reinstalled Artrage it so I will give it one more chance to see if i come across the issue again with my latest painting. If i get any then i will do as you described. Thank you.

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