ArtRage 5 Product PageArtRage Lite Product PageArtRage for iOS Product PageArtRage for Android Product PageArtRage  Android Oil Painter Free Product PageArtRage  Free Demos Page

Results 1 to 3 of 3

Thread: Missing Required Items? Can't open New File?

  1. #1
    Join Date
    Feb 2012
    TN, USA

    Missing Required Items? Can't open New File?

    ArtRage: 4.5.10 - 64 bit

    OS: Windows 7 Home Premium - Service Pack 1

    Problem: Won't load a new painting, it says required item missing (see screenshot). I have uninstalled and downloaded the latest version. Still not working.

    Name:  ArtRage Error.JPG
Views: 33
Size:  36.2 KB

  2. #2
    Join Date
    Nov 2013
    Auckland, NZ
    Okay, that's a weird one. The first thing to try is to delete the preferences file (this isn't removed when you uninstall).

    Close ArtRage.

    Go to Search > Run > type Appdata > Roaming > Ambient Design > ArtRage and delete ArtRage4.prs

    Then start ArtRage again and see if it works.

    If it still doesn't work, email us at so we can do some more in depth troubleshooting with you.
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

  3. #3
    Join Date
    Feb 2012
    TN, USA

    submitted to support

    I tried the suggestion and didn't work. (file isn't on the computer?)
    the only close ones were Artrage.prs and Artrage099.prs
    I sent an email to support.



Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts