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Thread: Lost files after update and grouping paintings

  1. #1
    Join Date
    Jun 2011
    Location
    UK - Devon
    Posts
    1

    Lost files after update and grouping paintings

    After updating the app and grouping my paintings many are now not appearing in the gallery and one is just an icon. Have I now lost these files? Most were synced with I- tunes but I am worried that my latest paintings will. disappear before I sync.

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    Sorry to hear about the problem. If you moved the paintings between groups they should all be visible in the Gallery in ArtRage. Moving paintings just shifts them in their group files, did you see anything unusual happening when you were moving them? If you could contact support@artrage.com and let us know the details (how many paintings you had, and whether they appeared in the gallery after you initially moved them or at what point they vanished) we should be able to help.
    Matt
    ArtRage UI
    Ambient Design.

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