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Thread: Win 10 wiped my registation

  1. #1
    Join Date
    Aug 2015
    Posts
    1

    Win 10 wiped my registation

    After upgrading to Windows 10, it seems that it reset the activation of my Artrage Studio Pro. I don't have the serial number anymore, since I downloaded it back in 2012. I've tried contacting Tech Support for some help, but it's been several weeks and I haven't heard back from them.

    I'd love to be able to use the program, but whenever it comes up, it's stuck asking for the activation key. It was working perfectly fine before I upgraded, although I didn't use it that often. It was fully paid for and activated, I just never got around to registering it.
    Last edited by Four Skulls; 08-31-2015 at 03:04 AM.

  2. #2
    Join Date
    Sep 2008
    Posts
    204
    deleted by poster.

  3. #3
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,856
    Hi there! Sorry to hear you didn't get a reply. Can you try emailing us again, in case we missed your email, or it went into the spam folder? (Rare, but it does happen). Make sure to email us at support@artrage.com

    If you purchased it from us originally, we should be able to look up your details, but we'll need to handle that privately by email.
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

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