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Thread: Member Area error

  1. #1
    Join Date
    Jan 2015
    Location
    USA
    Posts
    4

    Question Member Area error

    I tried to register my newly purchased ArtRage 4.5 from the Help menu and got an error page. I registered on this forum and clicked on the Member Area link and got the same error page. Is there something wrong with the Member Area and/or registration page?

    Here is the information from the error page:

    Passenger encountered the following error:

    The application spawner server exited unexpectedly: Unexpected end-of-file detected.

    Exception class:
    PhusionPassenger::ClassicRails::ApplicationSpawner ::Error
    Backtrace:
    # File Line Location
    0 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/classic_rails/application_spawner.rb 155 in `start'
    1 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/spawn_manager.rb 219 in `spawn_rails_application'
    2 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/abstract_server_collection.rb 132 in `lookup_or_add'
    3 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/spawn_manager.rb 214 in `spawn_rails_application'
    4 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/abstract_server_collection.rb 82 in `synchronize'
    5 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/abstract_server_collection.rb 79 in `synchronize'
    6 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/spawn_manager.rb 213 in `spawn_rails_application'
    7 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/spawn_manager.rb 132 in `spawn_application'
    8 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/spawn_manager.rb 275 in `handle_spawn_application'
    9 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/abstract_server.rb 357 in `__send__'
    10 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/abstract_server.rb 357 in `server_main_loop'
    11 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/lib/phusion_passenger/abstract_server.rb 206 in `start_synchronously'
    12 /opt/ruby-enterprise-1.8.7-2009.10/lib/ruby/gems/1.8/gems/passenger-3.0.17/helper-scripts/passenger-spawn-server 99
    Last edited by Dougt; 01-01-2015 at 05:58 AM. Reason: additional information

  2. #2
    Join Date
    Nov 2011
    Posts
    937
    Yes I get that too
    Somethings definitely broken there
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage 5.0.5 ~ 15" Macbook Pro
    + 22" HD Monitor ~ macOS 10.12.6 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M and a Spyder4Pro (to keep the colours true!)

  3. #3
    Join Date
    Nov 2011
    Posts
    937
    And it's back up and working again!
    Maker Of Replica Macoys

    Techie Stuff:
    ArtRage 5.0.5 ~ 15" Macbook Pro
    + 22" HD Monitor ~ macOS 10.12.6 ~ 4 Core i7 3.1GHz CPU ~ 16GB RAM ~ Wacom Intuos4 M and a Spyder4Pro (to keep the colours true!)

  4. #4
    Join Date
    Jan 2015
    Location
    USA
    Posts
    4
    Yep, back up and the registration was completed. Must have been a hiccup.

  5. #5
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    It always happens on public holiday's, doesn't it!

    Not sure what happened there but it appears to be working again now. We'll keep an eye on it just in case anything needs to be fixed. Sorry for the inconvenience!
    Matt
    ArtRage UI
    Ambient Design.

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