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Thread: Artrage 4 wont recognize my serial when using blocked stuff

  1. #1
    Join Date
    Jul 2012
    Posts
    27

    Artrage 4 wont recognize my serial when using blocked stuff

    Hi guys

    I am a bit pissed now, for some reason I installed just now my artrage soft, even the 4.0 only wich I had and the serial number I got back on april 2013 is NOT working

    it has all stencils and brushes with a lock I can not use them

    is this key not valid any more? do I have to buy a new key?

    thanks if you answer soon asap because now I got my tablet for drawing and I really want this software

    if i have to buy a new key just tell me ok?

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    The lock icon on just indicates that the item was installed with the product so can't be deleted or renamed, you can still use it normally like any other stencil. It sounds like everything is running, but if you're having a problem using the stencils drop us a note at support@artrage.com and we can sort it out for you.

    Hope that helps!
    Matt
    ArtRage UI
    Ambient Design.

  3. #3
    Join Date
    Jul 2012
    Posts
    27

    Lightbulb

    Quote Originally Posted by MattRage View Post
    The lock icon on just indicates that the item was installed with the product so can't be deleted or renamed, you can still use it normally like any other stencil. It sounds like everything is running, but if you're having a problem using the stencils drop us a note at support@artrage.com and we can sort it out for you.

    Hope that helps!
    AHHHHHHH!!!!!!!!!!!!

    hahahaha I think I will read carefully the manual then it seems I am a little lost I thought the lock was meaning "just not usable"

    thanks a lot

    are you planning to lunch soon a artrage 5? I am just plain curious

  4. #4
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,856
    Quote Originally Posted by Lulauruguay View Post

    are you planning to lunch soon a artrage 5? I am just plain curious
    Not too soon We've only just announced 4.5 (see here http://www.artrage.com/artrage-4-5-f...e-coming-soon/ ).
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

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