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Thread: artrage re-download help

  1. #1
    Join Date
    Mar 2014
    Posts
    2

    Exclamation artrage re-download help

    so i bought my bamboo tablet about 8 months ago, downloaded it along with the artrage program.
    my laptop isn't working anymore so my sister offered to let me use her computer until i replace my broken one, so i can use my tablet. but for the life of me i cannot remember how to reinstall the artrage program and i never kept the paper with my registration key. is there any way i can get the program again without purchasing it?

  2. #2
    Join Date
    Oct 2007
    Location
    NC, USA
    Posts
    2,874
    If you happened to register the program in the members area, you should have access to both the product download and your registration key. Otherwise, you may be out of luck.
    Nothing is easy to the unwilling.

  3. #3
    Join Date
    Nov 2013
    Location
    Auckland, NZ
    Posts
    1,851
    If you haven't registered it in the Member Area, there's another place you can look. If you downloaded it from Wacom, then that means that you registered on their website. It also means that you may still have the email with the details they sent you; have a look for this email, or try logging back in on their site.

    What you need is the serial number. Once you have the serial number, then you can register it in the Member Area and download it again.

    If you need a hand with this, drop us an email at support@artrage.com
    Ambient Design Tech Support & Community Manager

    This is not my signature.

    Go forth and read the tutorials. Also, check out the featured artists!

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