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Thread: Question about glitch i'm having

  1. #1

    Question about glitch i'm having

    Sometimes when i'm drawing i'll get these straight lines from out of the blue.

    I'm using a Wacom 21UX with the stylus that came with it.

    I'm using Artrage 3.04

    Just curious if it's a hardware problem or a calibration issue or other?

    I've attached an example of what's happening

    Many thanks

    Mike B
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  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    That looks like a tablet driver and ArtRage interaction issue. The first thing to do is update to ArtRage 3.5, to do this you need to register your product in the Member Area and download the latest installer. You can find instructions here: http://forums.artrage.com/showthread.php?41712

    Once you've done that, if you still see a problem try installing the latest drivers for your tablet. When you do this, make sure you follow these steps:

    1. Download the latest drivers but do not install them yet.
    2. Uninstall the old drivers.
    3. Reboot your computer (this helps avoid any old files from the original drivers hanging around).
    4. Install the new drivers.

    If that doesn't help, let us know and we can look in to it further.
    Matt
    ArtRage UI
    Ambient Design.

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