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Thread: Cant get artrage to work with Bamboo.

  1. #1
    Join Date
    Oct 2013
    Posts
    2

    Cant get artrage to work with Bamboo.

    Hello everyone. I'm recently having an important issue with art rage, on my fresh new installation on an Asus s56c.
    My tablet's pen is recognized by the PC and works fine, until I open up artrage. My pen is no longer of any use to move the cursor, and only my mouse seems to be working.
    Any ideas?

    Thanks in advance

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,504
    If the tablet isn't recognised within ArtRage, it sounds like valid tablet data isn't being sent to the application. This would typically indicate a tablet driver problem.

    I'd recommend downloading and installing the latest bamboo tablet drivers from www.wacom.com. Use the following method:

    1/ Download the latest drivers from the Wacom website
    2/ Uninstall your current tablet drivers via the Windows control panel
    3/ Restart your computer
    4/ Double click the file you downloaded to install the Wacom tablet drivers

    Launch ArtRage and check whether you still have the same problem. If you do, please email me at support@artrage.com and let me know what operating system you're using and I can do some further troubleshooting with you.
    Dave
    Resident Bug-Hunter
    Ambient Design

  3. #3
    Join Date
    Oct 2013
    Posts
    2
    Looks like a fresh install of new drivers fixed the problem, thanks a lot

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