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Thread: Exporting an image

  1. #1

    Exporting an image

    Hello,

    I have an issue with my Art Rage software in that it will not let me export an image so i can save it as a Jpeg. when i create something in Art Rage then go to File - Export Image File i get the following message:

    "ArtRage expected an image file but did not recognise the format of the selected file. Please choose a different image."

    This happens on any image i create in ArtRage, i just wondered if someone could help with this error if they have seen it before?

    i have not yet tried to reinstall the program

    thanks in advance

    Simon

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,504
    Hi there. This error message would tend to indicate there's a problem with the part of the operating system we call when we export images.

    As troubleshooting for this may be fairly in depth, I'd recommend emailing me directly at support@artrage.com and in your email let me know:

    1/ Has it always happened on that computer?
    2/ What operating system are you using?
    3/ What version of Artrage are you using?

    I can do some further work with you from there.
    Dave
    Resident Bug-Hunter
    Ambient Design

  3. #3
    Join Date
    Nov 2014
    Posts
    1

    Exporting an image

    Hello all.

    I am running into the same issue.


    1/ Has it always happened on that computer?
    I just installed ArtRage and tried to export my work.
    I get the same error: "ArtRage expected an image file but did not recognise the format of the selected file. Please choose a different image."

    2/ What operating system are you using?
    Windows 7 Home Premium
    Service Pack 1
    64 bit OS

    3/ What version of Artrage are you using?
    I just logged in and I seem to be using Art Rage 3 Studio (3.5.12)

    Please help

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