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Thread: Not getting art rage?

  1. #1
    Join Date
    Nov 2012
    Posts
    1

    Unhappy Not getting art rage?

    Hello. So recently I purchased a Wacom Bamboo Tablet for myself as a treat for my birthday. On the box it says it comes with ArtRage and Sketchbook. So I was pretty happy with that. I later figure out that the Sketchbook version does not work with my mac version, so I ended up having to but that program. Now, I wanted to go and get the ArtRage program as well, but when I put the ArtRage CD in, it asks for a serial number.. I looked all over the box, inside, outside, and could not find a serial number anywhere. Do I not get the program, or does anyone know where the serial number would be?

    If I could get a answer to this asap, that would be awesome. Thank you in advance!

    ~Madster

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    If the product is on CD with the tablet the registration key (ArtRage 2 - 20 digit key) or serial number (ArtRage Studio / Studio Pro - 25 digits split in to groups of 5) should be printed on the CD cover or in the box. If the product was a download from Wacom's site then they should have sent an email with the details.

    Unfortunately we don't have access to any information regarding keys for Wacom customers but if you get in touch with Wacom customer support they should be able to help.
    Matt
    ArtRage UI
    Ambient Design.

  3. #3
    Join Date
    Feb 2011
    Location
    North Staffordshire! UK
    Posts
    975
    Welcome aboard Madster, i seem to remember you have to registered your bamboo on the wacoms site to get the serial number, once registered you download the software and are given the number.
    Christine.(Paint what you see, not what you know to be there)

    Artrage Magazines https://app.box.com/s/6ybcbpnu1rw3tqee40hge5eb7eag6on6

    http://saphire1948.deviantart.com/gallery/

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