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Thread: Member Area - Editing Your Profile.

  1. #1
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140

    Member Area - Editing Your Profile.

    This thread explains how to edit your Member Area Profile and how to deal with some of the problems that may arise.


    Before You Do This You Must Have:


    1. Created a Member Area Account: See this thread for information.
    2. Logged in to the Member Area: See this thread for information.



    Profile Editing:

    Editing your profile lets you update your information when you make changes to your email address or forum account. Once you have logged in you will be taken directly to your profile page where the current information is listed. The items you can edit are:

    1. Email Address: Keep this up to date - If you need to retrieve your password or log in, your email address has to be current.
    2. Name: You can change your listed name if you want. Note that this is not public information, we are the only people who can see your stored name.
    3. Password: You can change your password from the profile page.
    4. Forum Account: There is a link to your forum account profile here which can be edited in a new window.


    To edit an item, click the 'Change' button next to it and follow the instructions on the screen.
    Matt
    ArtRage UI
    Ambient Design.

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    Troubleshooting Problems.

    It says my new email address has already been used:

    Each account must have a unique email address. If you are being told that your Email Address has already been used by another then you may have already created an account with the email address you are registering. If this is the case, we will need to merge your accounts so that you don't lose registered product information. Contact us via the Support Page and let us know the email address of your current account, and the one you were trying to change it to.


    Contacting Support:

    If your problem has not been resolved, please contact us via the Support Page. On that page, select 'Member Area' as the support topic and be sure to let us know the email address you were using when you tried to create the account.
    Matt
    ArtRage UI
    Ambient Design.

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