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Thread: Member Area - Creating An Account.

  1. #1
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140

    Member Area - Creating An Account.

    This thread explains how to create a new Member Area Account.


    Before You Do This:

    If you previously created a Member Area account and cannot log in to it do not create a new Account because you will be unable to register your products or link to a Forum account. If you need to log in to an old account and cannot remember your details, please see here.


    Creating an Account:

    To create an account you need to go to the Member Area home page at http://members.artrage.com.

    On that page, you will see an option to create a new account. Click that button and follow the instructions on screen. You will be asked to enter:

    1. The email address to use for the account.
    2. The password to use for the account.
    3. Your name.


    Please double check your email when you enter it, as the account cannot be confirmed until you reply to a validation mail sent to that email address.

    Once you enter your details and select OK, an email is sent to the emails address you entered to confirm that the account should be created. It may take a couple of minutes to arrive but if you do not see it appear after a short time double check any spam folders you have to make sure that your email client has not deleted it.

    When you receive the email, click the validation link in it to confirm the account and you can now log in via the Member Area home page.
    Matt
    ArtRage UI
    Ambient Design.

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    Troubleshooting Problems:

    I am being told that the email address I am entering has already been used:

    If the email address has already been used to create an account it cannot be used again, you only need to create the account once. As your email address is unique to you, you may have already created an account. If you cannot remember the password use the password retrieval system on the Member Area home page to recover it and you should be able to log in.


    I do not receive my validation email:

    Sometimes the email that is sent from our system can be deleted by a spam filter on your local computer, or even by a spam filter at your internet provider. Check any spam folders you have in case the email is there, but if you do not see it please contact us via the Support Page and let us know the email address of the account you are trying to create.


    Contacting Support:

    If your problem has not been resolved, please contact us via the Support Page. On that page, select 'Member Area' as the support topic and be sure to let us know the email address you were using to create the account.
    Matt
    ArtRage UI
    Ambient Design.

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