ArtRage 5 Product PageArtRage Lite Product PageArtRage for iOS Product PageArtRage for Android Product PageArtRage  Android Oil Painter Free Product PageArtRage  Free Demos Page

Results 1 to 4 of 4

Thread: Bamboo windows security message

  1. #1
    Join Date
    Jan 2012
    Posts
    8

    Question Bamboo windows security message

    Sorry this isn't a specifically artrage question but I figured many users will have also bought the wacom bamboo fun tablet....

    Mine is working perfectly but I keep getting a window pop up entitled 'windows security' saying 'the server bambootestroot.s3.amazonaws at DSL Router requires a username and password'. Then gives me an area to enter both below.

    Does this mean anything to anyone? Sorry again in advance as I appreciate this is not really an artrage issue!

  2. #2
    Join Date
    Jul 2006
    Posts
    22,517
    Hope it's not a virus issue. Sorry, I can't say. Somebody may.

    Seems sensible to contact the Wacom people.
    "Not a bit is wasted and the best is yet to come. . ." -- remembered from a dream

  3. #3
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,504
    While I'm not familiar with the error message, this may help. Amazon s3 is a file hosting service. It sounds like something is trying to connect to that service, possibly related to the tablet software given the 'bambootestroot' part.

    It may be worthwhile downloading the latest tablet driver software from www.wacom.com then uninstalling your Wacom Bamboo tablet driver. Restart your computer then install the latest file you downloaded. Check whether the message still occurs. Otherwise, contacting Wacom support is probably your best option. I hope this is of some help anyway!

    Moving this to tech support
    Dave
    Resident Bug-Hunter
    Ambient Design

  4. #4
    Join Date
    Jan 2012
    Posts
    8
    Thanks guys - really appreciate that! Will give the new driver a try!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •