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Thread: Cannot get into members area

  1. #1
    Join Date
    May 2010
    Location
    Wilmington North Carolina
    Posts
    7,214

    Cannot get into members area

    Am trying to get into the members area to update to AR 3.5 but have forgotten my password and was sent password for the forum and still will not let me in to the members area, I have AR 3 , should I re-register with a new password.....thankyou Pat

  2. #2
    Join Date
    Jun 2011
    Location
    Hamburg Germany
    Posts
    472
    It's usually not necessary to reregister. I would rather try to get the old password. You can do it on the same page

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  3. #3
    Join Date
    May 2010
    Location
    Wilmington North Carolina
    Posts
    7,214
    I tried that several times Strandy, but they keep sending me my password to the forum and this password will not let me in

  4. #4
    Join Date
    Aug 2007
    Location
    Germany
    Posts
    1,070
    pat, click on the "support" button on top of the member log in page, fill out the form and submit. I'm sure the guys will take care of your problem as soon as they are online
    I had similar problems yesterday when trying to log into the member area, and Matt solved them in no time!
    good luck!

  5. #5
    Join Date
    May 2010
    Location
    Wilmington North Carolina
    Posts
    7,214
    Thankyou MSIE just did it, so will wait and see, will let you know

  6. #6
    Join Date
    May 2010
    Location
    Wilmington North Carolina
    Posts
    7,214
    Wow, that was fast, thanks MSIE , was sent in my email and just had to click on registration again, I quess it was lost somewhere

  7. #7
    Join Date
    Aug 2007
    Location
    Germany
    Posts
    1,070
    glad to hear it worked
    have fun painting with your upgraded ArtRage

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