ArtRage 5 Product PageArtRage Lite Product PageArtRage for iOS Product PageArtRage for Android Product PageArtRage  Android Oil Painter Free Product PageArtRage  Free Demos Page

Results 1 to 3 of 3

Thread: Kagi Store problems?

  1. #1
    Join Date
    Jun 2011
    Location
    Louisiana
    Posts
    2

    Question Kagi Store problems?

    I ordered earlier tonight from the Kagi store....STILL haven't received my download details, so I sent them a help request email, also have not received anything from that. I already checked my spam folder, nothing. I tried the offered links in the Artrage FAQs to the tracking page, etc, but it refuses to load.

    Is the store currently down for maintenance or something? Because this is $80 dollars I can't really afford to lose...

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,140
    If there's a problem at the store they won't be able to forward your support mail through to us immediately. Could you send a note to support@ambientdesign.com and we'll look in to it. I don't see a purchase email for the email address you registered with here, so please let us know in the email which address was used and I should be able to locate your details.

    Sorry for the inconvenience, I'm sure we'll be able to get it sorted out for you!
    Matt
    ArtRage UI
    Ambient Design.

  3. #3
    Join Date
    Jun 2011
    Location
    Louisiana
    Posts
    2
    Thank you, but I guess they were just under maintenance or something, because I received my requisite emails at about 12 noon, CST, today.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •