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Thread: Pro upgrade discount offered 12 days after purchase?

  1. #1
    Join Date
    Apr 2010
    Location
    California
    Posts
    339

    Unhappy Pro upgrade discount offered 12 days after purchase?

    Just 12 days ago I used the $35 discount to upgrade Artrage Studio to Artrage Studio Pro, costing me $45.00.

    Today, I receive an email offering an upgrade to Studio Pro for $25.00.
    I've never received email offers before this for Artrage Products, and now this comes just a few days AFTER I already bought the upgrade.

    Will I be able to get a refund for the $20 difference, and if so can anyone tell me how?

    Thanks.
    Mary Lou
    Last edited by MaryLou; 11-20-2010 at 07:04 PM.

  2. #2
    Join Date
    Feb 2009
    Location
    Concord, California
    Posts
    6,836

    Geeting your question answered

    Hi.
    You might get this question answered quicker by using the support form at http://members.artrage.com/support_queries/new
    // "Appreciation fosters well-being. Be well." - Byron
    //
    My ArtRage Paintings Here
    // My Comprehensive AR4 & 3 Thread Here
    64 bit Win8Pro, 16GB Ram, Intel i7 Quad Core - 8 threads; Wacom Intuios 4

  3. #3
    Join Date
    Mar 2006
    Location
    England
    Posts
    1,896

    Kagi

    I got one too , and i already have Pro. I think Kagi are a seperate entity from Ambient and just do sales of ArtRage.

    Phil
    Luck is infatuated with the efficient.

  4. #4
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,137
    The store is supposed to have emailed to people who have not already purchased, we will contact them to find out what is happening. Sorry about that!
    Matt
    ArtRage UI
    Ambient Design.

  5. #5
    Join Date
    Feb 2009
    Location
    Concord, California
    Posts
    6,836
    Matt, fyi, I got the same offer.
    // "Appreciation fosters well-being. Be well." - Byron
    //
    My ArtRage Paintings Here
    // My Comprehensive AR4 & 3 Thread Here
    64 bit Win8Pro, 16GB Ram, Intel i7 Quad Core - 8 threads; Wacom Intuios 4

  6. #6
    Join Date
    Dec 2010
    Posts
    10

    Smile not a trick after all!

    what, so there was a better offer than my save $5 upgrade trick???

    Wait.... 60-35=25. Almost even out...

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