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Thread: Some shortcuts don't work

  1. #1

    Some shortcuts don't work

    Hi,

    I was not sure but now it happened several times : I set the shortcut CMD-Delete to clear the layer. At start it works, but after some time, it is broken. Maybe it's because I don't use the program for some time (but it is still running) and when I switch back to it, the shortcut don't work.

    I never had this problem with the 3.0.7, only 3.0.8 which lose all my preferences when I install it so I had to set them again.
    AR 3.0.8/MacBookPro 2.4Ghz 4Gb RAM/NVidia 8600M GT 256Mb/MacOS 10.6.4/Wacom Bamboo

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,137
    I'm not sure why the preferences wouldn't have carried over from 3.0.7, the file is in the same place and there have been no format changes that should cause the file to become invalid. If there are user permission issues writing or reading the file after installation that may cause a problem like that but I can't think of any reason there would be unless when you download the installer or resulting installed file is being flagged as low permissions somehow.

    Regarding shortcut keys: We'll try to replicate the problem here. Could you check that the shortcut file still has clear layer listed with Cmd-Delete? The new Clear shortcut defaults to Delete but unless your shortcut file was lost at the same time the preferences were cleared it shouldn't be active.
    Matt
    ArtRage UI
    Ambient Design.

  3. #3
    I checked the shortcut :

    Clear layer : Cmd+Delete

    I reset it to be sure but no change.

    Actually, now this shortcut doesn't work anymore even when I restart AR.
    AR 3.0.8/MacBookPro 2.4Ghz 4Gb RAM/NVidia 8600M GT 256Mb/MacOS 10.6.4/Wacom Bamboo

  4. #4
    Join Date
    Oct 2007
    Location
    NC, USA
    Posts
    2,868
    Quote Originally Posted by groumpf View Post
    I checked the shortcut :

    Clear layer : Cmd+Delete

    I reset it to be sure but no change.

    Actually, now this shortcut doesn't work anymore even when I restart AR.

    This might sound odd, but are you trying the shortcut on the same file each time, or have you tried it on a few different files? Just wondering, because I had a similar issue that ended up relating to a problem with layer association. So, in my case, the shortcut was working, but it was clearing the area on the wrong layer. It was specific to the particular file I had been working on, due to whatever layer merging I had preformed. So when I tried it on a new file, it would work correctly.

    Again, this might not be the same issue, but I though I'd bring it up, just in case.
    Last edited by Someonesane; 11-13-2010 at 06:48 AM.
    Nothing is easy to the unwilling.

  5. #5
    With any file.

    Start AR, drawing something, cmd+delete => nothing happens. Check shortcut in prefs : OK.

    I found that in the console (don't know if there is a link) :


    12/11/10 19:50:29 ArtRage Studio Pro[40605] HIToolbox: ignoring exception '*** -[NSConcreteFileHandle writeData:]: Bad address' that raised inside Carbon event dispatch
    (
    0 CoreFoundation 0x91009bba __raiseError + 410
    1 libobjc.A.dylib 0x96ea5509 objc_exception_throw + 56
    2 CoreFoundation 0x910098e8 +[NSException raise:format:arguments:] + 136
    3 CoreFoundation 0x9100985a +[NSException raise:format:] + 58
    4 Foundation 0x901374eb _NSFileHandleRaiseOperationException + 145
    5 Foundation 0x900f0a59 -[NSConcreteFileHandle writeData:] + 118
    6 ArtRage Studio Pro 0x00203232 _ZN7gCArrayIPN21CPlatformAudioManager17CPlaybackIn stanceEE3AddERKS2_ + 10130
    7 ArtRage Studio Pro 0x00071ce3 _ZN11gCFTypeList15sCustomFileTypeD1Ev + 396915
    8 ArtRage Studio Pro 0x00075057 _ZN11gCFTypeList15sCustomFileTypeD1Ev + 410087
    9 ArtRage Studio Pro 0x000804ba _ZN11gCFTypeList15sCustomFileTypeD1Ev + 456266
    10 ArtRage Studio Pro 0x001f657b _ZN11CWindowBase11WindowTitleEv + 427
    11 ArtRage Studio Pro 0x000f4b34 _ZN11gCFTypeList15sCustomFileTypeD1Ev + 933060
    12 ArtRage Studio Pro 0x000ef276 _ZN11gCFTypeList15sCustomFileTypeD1Ev + 910342
    13 ArtRage Studio Pro 0x0014787b _ZN11gCFTypeList15sCustomFileTypeD1Ev + 1272331
    14 ArtRage Studio Pro 0x0014c8ae _ZN11gCFTypeList15sCustomFileTypeD1Ev + 1292862
    15 ArtRage Studio Pro 0x00081957 _ZN11gCFTypeList15sCustomFileTypeD1Ev + 461543
    16 ArtRage Studio Pro 0x001f8380 _ZN7gCArrayIPN15gCResourceIndex9SResEntryEE3AddERK S2_ + 5696
    17 HIToolbox 0x9031ff2f _ZL23DispatchEventToHandlersP14EventTargetRecP14Op aqueEventRefP14HandlerCallRec + 1567
    18 HIToolbox 0x9031f1f6 _ZL30SendEventToEventTargetInternalP14OpaqueEventR efP20OpaqueEventTargetRefP14HandlerCallRec + 411
    19 HIToolbox 0x903419bb SendEventToEventTarget + 52
    20 HIToolbox 0x9036dfa7 _ZL18SendHICommandEventmPK9HICommandmmhPKvP20Opaqu eEventTargetRefS5_PP14OpaqueEventRef + 448
    21 HIToolbox 0x90392d1c SendMenuCommandWithContextAndModifiers + 66
    22 HIToolbox 0x90392cd1 SendMenuItemSelectedEvent + 121
    23 HIToolbox 0x9051e90b _HIMenuSendItemSelectedEvent + 83
    24 HIToolbox 0x904cdae2 _ZN9HIMenuBar19HandleKeyboardEventEP14OpaqueEventR ef + 304
    25 HIToolbox 0x9032052b _ZN8HIObject9EventHookEP25OpaqueEventHandlerCallRe fP14OpaqueEventRefPv + 173
    26 HIToolbox 0x9031ff2f _ZL23DispatchEventToHandlersP14EventTargetRecP14Op aqueEventRefP14HandlerCallRec + 1567
    27 HIToolbox 0x9031f1f6 _ZL30SendEventToEventTargetInternalP14OpaqueEventR efP20OpaqueEventTargetRefP14HandlerCallRec + 411
    28 HIToolbox 0x9031f055 SendEventToEventTargetWithOptions + 58
    29 HIToolbox 0x90353770 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHa ndlerCallRefP14OpaqueEventRefPv + 1918
    30 HIToolbox 0x90320380 _ZL23DispatchEventToHandlersP14EventTargetRecP14Op aqueEventRefP14HandlerCallRec + 2672
    31 HIToolbox 0x9031f1f6 _ZL30SendEventToEventTargetInternalP14OpaqueEventR efP20OpaqueEventTargetRefP14HandlerCallRec + 411
    32 HIToolbox 0x903419bb SendEventToEventTarget + 52
    33 HIToolbox 0x904cacc3 ToolboxEventDispatcher + 86
    34 HIToolbox 0x904cadfb RunApplicationEventLoop + 243
    35 ArtRage Studio Pro 0x001f87db _ZN7gCArrayIPN15gCResourceIndex9SResEntryEE3AddERK S2_ + 6811
    36 ArtRage Studio Pro 0x003d948b _ZN9gCARPtgIOD1Ev + 107
    37 ArtRage Studio Pro 0x00011dd6 _ZN11gCFTypeList15sCustomFileTypeD1Ev + 3942
    38 ArtRage Studio Pro 0x00011cfd _ZN11gCFTypeList15sCustomFileTypeD1Ev + 3725
    )
    AR 3.0.8/MacBookPro 2.4Ghz 4Gb RAM/NVidia 8600M GT 256Mb/MacOS 10.6.4/Wacom Bamboo

  6. #6
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,137
    I've noted some odd behaviour having looked in to it a bit further. For the moment, don't allocate Cmd-Delete to the shortcut, it looks like there's a confusion in the key code being assigned and I'll look in to it further.

    When you assigned Cmd-Delete, what key shortcut do you see listed for the menu item Clear Layer after restart of Artrage?
    Matt
    ArtRage UI
    Ambient Design.

  7. #7
    Quote Originally Posted by MattRage View Post
    I've noted some odd behaviour having looked in to it a bit further. For the moment, don't allocate Cmd-Delete to the shortcut, it looks like there's a confusion in the key code being assigned and I'll look in to it further.

    When you assigned Cmd-Delete, what key shortcut do you see listed for the menu item Clear Layer after restart of Artrage?
    Cmd+Delete

    The shortcut configuration is OK but do nothing. Maybe I should delete the preferences file.
    AR 3.0.8/MacBookPro 2.4Ghz 4Gb RAM/NVidia 8600M GT 256Mb/MacOS 10.6.4/Wacom Bamboo

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