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Thread: Problems uploading pictures

  1. #1
    Join Date
    Aug 2009
    Location
    Las Vegas ,NV USA
    Posts
    444

    Problems uploading pictures

    I can't upload png files. If I convert them to jpg they upload fine. Any ideas on why I can't upload png files?
    You can see more of my work at http://krasched.deviantart.com/.
    IMAGINATION IS EVERYTHING-Einstein
    See you space cowboy..........

  2. #2
    Join Date
    Oct 2007
    Location
    NC, USA
    Posts
    2,867
    It was most likely the file size. PNG files are usually pretty large, so make sure they are under 488 KB and are within 2000 x 2000 pixel dimension before trying to upload them.
    Nothing is easy to the unwilling.

  3. #3
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,502
    We've also got a couple of problems relating to PNG file thumbnails in the gallery and specific browsers at the moment, which should be sorted out as we continue to work on upgrading the forums and galleries. In the meantime, JPG is the best choice. You can set your JPG quality level via Edit -> ArtRage Preferences -> Export in Studio and Studio Pro. Sorry for the inconvenience.
    Dave
    Resident Bug-Hunter
    Ambient Design

  4. #4
    Join Date
    Aug 2009
    Location
    Las Vegas ,NV USA
    Posts
    444
    Thanks someonesane and Daverage, I will stick to jpeg for now!
    You can see more of my work at http://krasched.deviantart.com/.
    IMAGINATION IS EVERYTHING-Einstein
    See you space cowboy..........

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