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Thread: possible bug

  1. #1
    Join Date
    Mar 2006
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    possible bug

    When I export ptg files to psd (export as images), and open them in TVP animation (animation app) I discovered that the first layer is strange, its name was just a lot of signs, numbers and letters with no sense, if I choose this layer the app crashes. When I try to open thoose psd files in Graphic converter some layers is not visible and the whole image has a black background (it's supposed to be white). If I open psd files made in photoshop there is no problem, only thoose saved from artrage, what do you think, could this be a bug?

    I'm using artrage 2.2.9 on osx 10.4.8 on a ppc g4 dual 1.3ghz with 1.25gb ram

    ulrik

  2. #2
    Join Date
    Mar 2006
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    Hi Ulrik,
    It could be a bug. Any chance you could send the ArtRage painting file, as well as the exported PSD to
    support@artrage.com
    Include full instructions for how you're doing the export of the PSD, and we'll see if we can work out what's going wrong.
    AndyRage's mantra for graphics engine code:
    "Sure - how hard can it be?"

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