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Thread: Problem with importing Photoshop File

  1. #1
    Join Date
    May 2010
    Posts
    1

    Problem with importing Photoshop File

    I use Art Rage Studio Pro 3.0.7 with OS X 10.6.3 and I am trying to import a Photoshop CS2 file... I am only getting the error message: This layered Photoshop file was not saved with a composite image... what the hell is that supposed to tell me? Art Rage says it is compatible with photoshop files! The image has a transparent backround and that is exactly what I need! If I render the Image down to a white backround then it works... but what is the import good for if I can't take the layers with me... I am frustrated and disappointed... that burned 3 hours of my time with no result! Can anyone be any help for me? thanx in advance...

  2. #2
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,138
    The error is indicating that your photoshop file has not been saved in a compatible format. It sounds like you saved without compatibility mode on, which means Photoshop doesn't save data often used by other compatible programs to open PSD files.

    Here's a link that will explain a bit more that came up in a quick web search on the error message: http://www.smartcomputing.com/TECHSU...&ErrorID=27863

    Save in compatibility mode (RGB colour) and the file should be able to be loaded. If it is not, please send a note to us at support@artrage.com and we can take a look at it.
    Matt
    ArtRage UI
    Ambient Design.

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