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Thread: Problems with .col files

  1. #1
    Join Date
    Mar 2010
    Location
    Southwestern Oregon
    Posts
    25

    Problems with .col files

    I am on an Imac running Snow Leopard 10.6. I am unable to upload .col files. When I go to my Tools> User Content Folder, most of the files I added do not show up. Some do. When I try to add one of them by choosing Import New Color Sample Set, it opens a message saying there is no default program selected for this file.

    Also when I go through the Finder under Applications, ArtRage 3 is grayed out.

    The program seems to work fine otherwise.

    I tried writing technical support but the file seems to go no where. I do hope someone here can help me before I pull all my hair out. I have been struggling with this all day.

    Thanks.
    Mfasy

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,502
    Hi there!

    I have received your support request and will continue to help directly via email.
    Dave
    Resident Bug-Hunter
    Ambient Design

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