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Thread: Studio Pro: issue relating to Undo and unexpected quits

  1. #1
    Join Date
    Jun 2006
    Posts
    156

    Studio Pro: issue relating to Undo and unexpected quits

    I use Studio Pro on a Snow Leopard Mac (OS X 10.6.2)

    I have been noticing that ArtRage will sometimes be unable to undo, at least so that I can see brush strokes being undone, and that if I continue to press Cmd-Z (Undo on a Mac) that ArtRage will often "quit unexpectedly."

    Not sure what the exact cause is, but what I was doing yesterday was applying dabs with the oil brush, and the particular settings I was using required me to press gently on the pen for a second or two; upon releasing, I'd get the dab I was after, but sometimes I would get an errant stroke as a result of doing this, not a dab...I hadn't moved the brush. this errant stroke looked like the beginnings of a full-pressure, thick application of oil. and it was after getting this that I couldn't undo, and the repeated pressing of the Undo command led to the unexpected quit.

    anybody else?

    thank you

    archer

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,502
    Hi archer,

    If you see this unexpected quit again, could you possibly send us the crash report to support@artrage.com? We can take a look to see what information we can get about the problem.

    To get a crash report, click report when you are told there is a crash, then copy the contents and put it in an email.
    Dave
    Resident Bug-Hunter
    Ambient Design

  3. #3
    Join Date
    Jun 2006
    Posts
    156
    sure..I'll be happy to.


    archer

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