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Thread: Give NZ Telecom your opinion

  1. #1
    Join Date
    Mar 2006
    Location
    England
    Posts
    1,896

    Give NZ Telecom your opinion

    In the announcement area Andy points out their difficulties with poor Broadband speeds, due to policy changes at NZ Telecom.


    I have already had my polite but forceful rant, join me here. There a lot of us so it could make a difference.

    Twitter too!

    http://telecom.custhelp.com/app/ask

    Phil
    Luck is infatuated with the efficient.

  2. #2
    Join Date
    Sep 2009
    Location
    Milky Way
    Posts
    858
    Can anyone quantify the potential loss of capacity to the AR broadband link?
    If I were marooned on a desert island, please air drop me a copy of Artrage 5.0! (Plus a laptop and solar panel)


  3. #3
    Join Date
    Oct 2008
    Location
    Auckland, NZ
    Posts
    428
    Tweeted, complained and called for more http://flynn-the-cat.deviantart.com/journal/29977812/


    Telecom has been through the courts about 3 times in the last year alone on Fair Trade issues...

  4. #4
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,137
    We're working on this at the moment and have been told that something may be able to be done on Tuesday or Wednesday. Basically, our office broadband dropped in speed to around 128kbit last Monday from around 7mbit. Today, after a week of different engineers being sent out, we have been told that this is because the local telecom company has installed a new line that bypasses us to provide broadband to other customers and dropped us to the back of the line, with no warning.

    While this doesn't stop us writing code, we do rely on our connection to support our two development sites for source control, and it's critical for us to be able to interact with users, provide test builds, and download new operating system test builds and new SDKs for future development.

    So, the 3.0.6 update is coming along internally but we've had to slow down to ensure that our source code is maintained properly between our different development sites, and uploading test builds is extremely tricky. We have short term solutions but we're hoping that the telecoms company can provide us with a longer term solution soon. It's a tricky situation, but we are hopeful that we can get a solution soon. I've spent so much time on the phone this week bouncing between service providers that my ear hurts!
    Matt
    ArtRage UI
    Ambient Design.

  5. #5
    Join Date
    Jun 2009
    Location
    The Netherlands
    Posts
    69
    * sending stamina and positive energy your way*

    I hope you can sort this out soon.

  6. #6
    Join Date
    Apr 2007
    Location
    washington, usa
    Posts
    14,215
    I think you should just be your own wifi hotspot. Is that possible?

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