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Thread: Problems exporting images

  1. #1
    Join Date
    May 2009
    Posts
    4

    Problems exporting images

    Can anyone shed any light on this one for me please? Just recently, and perhaps 20% of the time, when I click on 'export as image' my whole pc freezes and I have to restart, thus losing any work I've done - which is deeply annoying! I have plenty of free disk space on my computer.
    Thank you in anticipation..!

  2. #2
    Join Date
    Feb 2009
    Location
    Concord, California
    Posts
    6,836
    I don't know why that is happening but you'll get your answer faster if you'll also post info about your computer system and hardware specs, operating system specs, what version of AR, and if you notice this happening in specific situations but not in others, etc. These will be the first questions you are asked, so he more you can post now, the faster you'll move the marble.

    Meanwhile, until your problem is resolved, I think I'd always perform a save before trying to export the file.

    Good luck.
    // "Appreciation fosters well-being. Be well." - Byron
    //
    My ArtRage Paintings Here
    // My Comprehensive AR4 & 3 Thread Here
    64 bit Win8Pro, 16GB Ram, Intel i7 Quad Core - 8 threads; Wacom Intuios 4

  3. #3
    Join Date
    May 2009
    Posts
    4
    thanks Byron for the advice...I was kind of avoiding it because I'm not very good at all that technical stuff, but you're right, it would help a great deal I'm sure! Will see what I can do...

  4. #4
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    3,137
    Just a few questions to see if we can narrow down the cause:

    Can you let us know the operating system you're using and whether the problem occurs when exporting only to a certain location, or in a certain file format?
    Matt
    ArtRage UI
    Ambient Design.

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