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Thread: Online store not reflecting correct pricing after coupon

  1. #1
    Join Date
    Apr 2008
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    Online store not reflecting correct pricing after coupon

    Not sure if anyone else encountered this.

    I registered AR2.5 and received a coupon code for a switch to AR3 Pro.

    When I entered the coupon code to get the discount, the price reflected was now 65USD instead of 55USD. What am I missing?

    Thanx,

    Yvan.

  2. #2
    Join Date
    Mar 2006
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    Ambient Design
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    Hi Yvan,

    If you purchased ArtRage 2 directly from our Kagi store you should receive a $25 discount on the price of ArtRage Studio or ArtRage Studio Pro for the first two weeks after launch.

    If you purchased ArtRage from any other store, or received it with a hardware bundle such as a graphics tablet, your coupon will provide a $15 discount on the price of ArtRage Studio or ArtRage Studio Pro.

    So, if you purchased ArtRage from us and are not seeing a $25 discount with your coupon, please email me at support@artrage.com with your registration details and I will help you out.
    Dave
    Resident Bug-Hunter
    Ambient Design

  3. #3
    Join Date
    Apr 2008
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    Hi Dave,

    Thanks for the quick reply.

    I just sent an email to support@artrage.com after I came across this thread:

    http://www2.ambientdesign.com/forums...t=24676&page=3

    Seems some other users encountered similar problems.

    Patiently waiting for your reply

    Once again, thanks for offering to sort this out so quickly.

    EDIT: Sorted, thanks!
    Last edited by yvan_c; 12-15-2009 at 10:14 PM.

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